Brogan, Rowse and Clarke: Blogging’s LeBron, DWade and Chris Bosh? Tulip Time for New Media Mania

by Tim Dempsey on July 14, 2010

When I became a corporate “outsider,” almost three years ago, I felt that marketing as a business function was changing fundamentally.  I plunged into research mode to learn how the “old media” (print publications, radio, network & cable TV, with staff writers employed by giant media companies) were giving way to the “new” (citizen publishers producing content on the web for free).

I launched my consulting business by exploiting social networks, this blog, and free content (see Resources) in order to stimulate my network and tease out interest in project work ranging from part-time-CMO to white papers.  It worked.

I also witnessed “tulip mania” as self-styled (and genuine) experts emerged and captured the attention of almost everyone on a marketing career path.  For a time during 2009 old media events (conferences) were popping up left right and center headlined by new media gurus extolling one of the movement’s foundation principles: Give, give, give… listen, listen, listen… engage… and in the end you will be rewarded a hundredfold with opportunity (and, presumably, filthy lucre).  Become known as a source of quality content, and customers will beat a path to your door.

A couple of months ago, I spotted an ad on Facebook which quoted social media beacon Chris Brogan’s daily rate at something in excess of $20,000.  The offer was to gain all of that wisdom by joining a new community featuring Chris, Darren Rowse, and Brian Clarke — known as Third Tribe Marketing — for a mere $97 initial payment, followed by $47 per month.  As their blogs, collectively, have over 300,000 readers, even using the old school marketing yield on direct mail of 2%, that’s a neat $3 million (with an M) per annum!  Now that’s capitalism for you.  My guess is they timed that initiative just right.

Go for the promotional material on the website if you wish (after all, they’re amongst the best at web copy writing), but let’s be clear: as well as these guys have been doing living off the “give it away for free” model, these leading lights have clearly seen an opportunity to do business one $500-per-year subscription at a time.  Perhaps, like Lebron James, Dwyane Wade and Chris Bosh — it’s not about their ego or the money — they just want to win the new media world championship.  Time will tell.

Another recent observation: though the new media mantra of “inbound marketing” (nowhere more religiously observed than at Hubspot) poo poos the old-school outbound tactics of telemarketing and direct mail, I know many of us with marketing in our online profiles were bombarded with offers to sign up for the April Inbound Marketing Summit in San Francisco — notably as the conference’s dates were drawing perilously near.

So should this mini-bubble burst, should the petals drop from the precious tulips (and I believe it/they will), what can we take away?

First, it is true that the media have irreversibly changed. The problem is, the changes are not that dramatic, nor are the implications that difficult to understand.  There isn’t a huge amount of magic; no need for wizards; no new secret handshakes and shibboleths for the elite of this new marketing paradigm.  Brands are their own publishers, and they are largely in control of their own media.  A capability once outsourced to one or more agencies has moved in house, and media costs are heading toward zero.  That’s about it.  I speak to groups of young entrepreneurs from time to time… and after two hours of very high level teaching, they are off and running and becoming their own content foundries.

Psst… guess what… it’s not really that hard to figure this stuff out!

Second, brands (and marketing professionals in particular) need to take much more seriously the content responsibility with which they are now saddled.  We used to talk about a people to programs ratio of 40:60.  Leverage in marketing meant distributing costs 40% in human resource costs, and 60% in media and external programs designed to “drive the fish to the nets.”  Today companies need to invest much more heavily in the creation, curation, and distribution of content — using human beings to do so.  Marketing departments will be moving discretionary spend (which is easy to cut in case of a revenue shortfall) to personnel expense (which is difficult to cut, at least for most sentient humans).

Finally, marketing needs to attack with every fiber in its being the “signal-to-noise ratio” problem which all of this new media and social networking technology has created.  Zero barriers to entry for publishing and vastly expanding user-generated content volume conspire to create a polluted information environment which makes the BP Deepwater Horizon mess look like “On Golden Pond.”  In addition to relentless promotion of our own messages and achievements, we are going to have to exhibit leadership in filtering the extremely high volume of extremely low value information, and continuously enhance our web sites to make them more like museums, libraries, and exhibits — destinations for quality, creativity, and clarity — and less like cheesy storefronts.  Content curation solutions, like the one just launched by HiveFire, may be extremely valuable in attacking this enormous challenge.

What do you think?

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{ 6 comments… read them below or add one }

Marc Meyer July 14, 2010 at 1:58 pm

I think a few people made money. The rest of us are finding out just how difficult it is to actually impart this new media wisdom on others for a fee. Why? Because as you said the barriers of entry are low which instills the perception that it is easy. Setting up accounts is easy, creating profiles no big deal, but the phrase “now what”? might be the new “new”.

That’s great news for those of us that actually know what we are doing-but it still doesn’t lessen the difficulty. And now that the noise level is so high, it makes it even that much harder. Add the fixation on measuring and can then postulate why these guys write about it and don’t actually practice it.

Give, give, give and share, share, share will grow numbers and make you popular but at the end of the day, you still have to fill the funnel. No it’s not hard to figure it out it’s just hard sometimes to talk people down off “the social media is the cure for what is ailing you business ledge” that has been erected based on killer copywriting skills.

Pam July 14, 2010 at 2:29 pm

Love the post! I must admit that I am a fan of Chris Brogan but was slightly offended by the Third Tribe Marketing promotion. Offended is a very “personal” word but I was. I think it’s because I’m a soldier who simply can’t afford to belong to every club that might have innovative thoughts and resources. I also think that building these “social” marketing communities takes time… and old school tactics. About two months ago our PR agency claimed that they were going to jumpstart our Twitter followers (we had 841 at the time). Today we have 893 which makes me happy but most of our new followers are employees who just learned about our networks, and spammers. Where are my hot prospects and customers? My point is that we’ll still need “old school” outbound marketing tactics to reach hot prospects and customers, and we’ll also need money. Nothing is free – I have no doubt we’re paying our agency to help out. ;-)

Tim Dempsey July 14, 2010 at 2:40 pm

Thanks, Pam… great to hear from you. To me it’s kind of like we’re waking up from a dream, in which all the problems went away or could be eliminated for free… and now we have to hang on to the good concepts and build on them. Sadly, I think much of hoopla was just a dream…

Chris Brogan... July 14, 2010 at 2:49 pm

Swell post.

First off, I totally agree that a blend is necessary. I love email marketing, for instance. I don’t tend to market personally as heavily as my company does with regards to events, but I do use email.

I’m not sure I understand the offense that Pam felt. I mean I literally don’t understand which part was offensive.

As for building communities, I’ve been at it for 11 years. About 93% of what I do is for free. It’s that other 9% that helps pay for my ability to do that.

And yes, I *charge* $22,000 for a day of my time. But most people don’t buy that. They pay around $12,000 per month for 3 months of my company’s time (it’s a much better deal), or they pay the $97-then-$47 for Third Tribe. But hey, when I get a buyer at that price, it’s a lovely thing. It’s a way to keep my time dedicated to the people who matter: the community I’ve built. If I charged less, people would just pick my brain all day, and what fun would that be?

Great post, by the way. Made me appreciate your view on it all.

Mark Klein July 14, 2010 at 2:53 pm

I agree with the post also, and with Pam too. Inbound by itself is insufficient, especially for B2B. Maybe it’s just my urge to be proactive rather than reactive, but I think marketers need to both push and pull. We generate a lot of valuable content, but it needs some help to be “seen”.

Tim Dempsey August 9, 2010 at 1:43 pm

Chris,
Thanks for your comment… I’m flattered that we’ve attracted you to stop by… and sorry I’m so late getting back [Facebook friends know I was fully off-grid for two weeks' welcome vacation.]

And thanks also for your positive spirit about the whole thing… If you weren’t as successful as you are at what you do, you wouldn’t attract this kind of feedback. My role, as something of an incurable curmudgeon, is to try to help companies find a bit of actionable signal through the noise that’s out there. And while you are generating far more signal than noise, around you are many who are hoping for a simplistic answer, and there isn’t one. Companies have to make choices about the new media based on their own target markets, their own prospect personae, and that will more often than not mean a blended view…

OK… now back to trying to generate some of those paid gigs ;-)

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